Jan
18

Was thinking about Hawaii’s online health initiative (see yesterday’s post) and wanted to continue the social media theme. As Steve Case, founder of Revolution Health told the World Healthcare Innovation and Technology Congress “community is the killer app in health care.” And why not. The same user-generated content tools that we use to converse, connect and collaborate in our daily lives also provide a great platform for us to use for health information and support.

Jane Sarashon-Kahn, owner of consultancy THINK-Health refers to the Health 2.0 movement as the use of social software and its ability to promote collaboration between patients, their caregivers, medical professionals, and other stakeholders. Again, see post below as an example of this collaboration.

Some complimentary and reinforcing facts:
iCrossing conducted a study in January 2008, and found that the internet (59%) is the leading source (followed by doctors at 55%) used to find or access Health and Wellness Related Information in the past 12 months. And following the docs was the influence of relatives/friends/co-workers (much of which is probably accessed online).

Again from iCrossing, general search engines (67%), Health portals (46%) and Social media (34%) are the top online tools and resources used to locate health information. Again, followed by the influence of relatives/friends/co-workers.

So what’s next. Where is Health 2.0 going? Maybe look for clues from Microsoft Health Vault M and Google Health. And then to take this a step farther, what does Health 3.0 have in store for us?

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Jan
17

The traditional doctor/patient visit has just moved to a virtual office via the web.

As of last week, Hawaii residents can pay a flat fee for a 10-minute online visit with a doctor. While the brief interaction won’t be able to address more complicated and emergency-based medical situations, it is an efficient way to handle more routine requirements and patient queries.

Forgetting the questions regarding possible abuse that come to mind, it’s a strong advancement that benefits both patient and doctor and plays into the inherent advantages that the web has to offer. Read the article Hawaii tries out online health care

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Jan
15

If you think the past couple of years have brought about lots of change to marketing and advertising, you haven’t seen anything yet.

An associate of ours, Michael Gass, who runs Fuel Lines, shared this video with me this morning. It’s a compelling, eye-opening and thought-provoking piece of work about the global impact of digital.

Watch the video: “Did You Know? 3.0 (www.youtube.com)

Credits

“3.0 for 2008 – Newly Revised Edition Created by Karl Fisch, and modified by Scott McLeod; Globalization & The Information Age. Adapted by Sony BMG at an executive meeting they held in Rome this year. Credits are also given to Scott McLeod, Jeff Brenman.”

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Jan
14

Not surprisingly, sales of health foods and supplements (as reported by Chinese ingredient group Fencham ) are on the rise as a means to avoid high medical costs. The specific consumer segments integrating these functional foods and supplements into their lives aren’t identified. However, we do know there are two segments — the Well Beings and the Food Actives — most predisposed to these proactive practices. The Well Beings integrate health into their lives through most wellness products, services and lifestyle activities. The Food Actives, on the other hand, are most focused on improving their health through food.

Can’t help but wonder, however, how many of these consumers truly understand the implications of their actions. Hopefully, they’re informed and not trying to take matters into their own hands based solely on the economic environment and the fear of incurring health care costs.

Read article brief (Sales Boosted…)

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Jan
14


Beyond the health benefits of this article (14 ways to make your fitness goals stick) to those who read this post, I found myself thinking about the parallels of trying to achieve personal fitness goals with that of trying to achieve brand fitness goals. For instance:

1. Tip #1 is Dig Deep — which is the only way to reveal your brand’s inner passions, strengths and aspirations. Unless you dig from the core, it’s impossible to identify the sweet spot of what truly makes your brand different and relevant with what consumers are hungry for; and how you alone satisfy their desires.

2. Tip #2 is Make An Impact — “for a powerful shot of inspiration, place messages where you’ll see them right before a workout.” Not much different from wanting to engage with audiences in ways the make deep and lasting connections. It’s the difference between engaging them in ways that they want, value and enjoy — versus interrupting them with traditional one-way tell and sell communications.

3. Tip #3 is Check Your Expectations — “people get discouraged when they don’t see a better body right away.” As many organizational/non-marketing leaders get discouraged when brand initiatives don’t yield results right away. As we tell our clients — branding is a journey, not a destination. It takes time, patience, passion and consistency before you can expect to see results. But in the long run, those results pay both relationship and financial rewards.

4. Tip #9 is Know What You Want — “Make the most of the gym by focusing on building what you want most, such as step classes, a pool or nutrition services.” So too should client and agency agree to what clients want most, by identifying in advance their desired the measures of success – whether image or impact, formal or informal, internal or external.

5. Tip #11 is Get Support –”The more support you get early on, the better your chances for long-term success.” Couldn’t be any more appropriate to describe one of the requisites for brand-building success, which must start from the inside-out. Unless leadership walks the talk, you have no chance of ever realizing your full potential. Because if leadership isn’t demonstrating their commitment through their actions, there’s no way that rank and file will ever believe that the effort is that important to the organization.

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Jan
13

The results of this Pew/Internet survey show that “the share of adult internet users who have a profile on an online social network has more than quadrupled in the past four years – from 8% in 2005 to 35% now.”

The implication for health + healthy lifestyle brand marketers is that social media (as many other objective sources reveal) can no longer be something that you keep on the back burner. Because Social is not a fad (as these statistics reveal). As the “web” wasn’t a fad in the 1990′s. The truth about Social is that it’s really a tool for human beings to be human – participating in conversations, connecting and sharing with each other through communities and collaborating to create a better future for themselves and others.

You must come to grips with the fact that you alone aren’t steering your fate. It’s like driving class in high school, where your teacher could take over the controls – could steer, go slower or faster – at any time. Social is the next thing in our evolution. And while it might scare you – it will be a fatal mistake to ignore it. Because the old marketing model is dead!

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Jan
02

Picture 11

Should this really come as a surprise that all the messages that would make one think that they’re watching the pharma drug channel (mixed in with some college and pro sports) aren’t delivering results. How much can you possibly interrupt people with messages that begin to blur together before you start to re-evaluate your practices. >http://www.msnbc.msn.com/id/28584952/

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